Global Shop Solutions’ Trent Maynard started where many begin—on the shop floor. When he joined Global Shop Solutions in 2016, he brought with him something rare in the ERP software industry: an instinct for what manufacturers need, built from working alongside them. Ten years and four roles later, he is now Director of Product & Engineering at the family-owned ERP provider. In this role, he leads the company’s AI initiatives and helps redefine what modern manufacturing software looks like.

The path to Director of Product & Engineering ran through nearly every part of the business. From his early days as an Operations & Technical Consultant to roles in customer service and R&D, Maynard brought the same customer-first mindset to each position, driving product advancements that strengthen system performance and laying the groundwork for the company’s AI expansion strategy.

Today, Maynard created Genii, Global Shop Solutions’ unified AI initiative designed to live throughout the ERP platform and enhance how manufacturers interact with their data, automate processes, and make decisions. Under his leadership, the company has modernized its technology stack, strengthened integration capabilities and implemented AI testing tools and best practices to support the continued evolution of Genii.

 “Trent has consistently raised the bar for what our ERP platform can deliver,” says Dusty Alexander, President & CEO, Global Shop Solutions. “Now, with Genii, he and his team are bringing our AI vision to life across the entire system. Trent understands our technology, and he understands what manufacturers deal with every day. That perspective helps us build tools that make a real difference for our customers.”

As the company looks ahead to the next era of ERP innovation, Maynard remains focused on listening to customers, empowering his team, and delivering technology that simplifies manufacturing for thousands of companies around the world. “Over the past 10 years, I’ve had the opportunity to work alongside talented people who care about helping manufacturers succeed,” says Maynard. “Speed, stability, reliability, and security are table stakes—especially as AI continues to reshape the industry. Our job is to filter through the noise, focus on what matters, and build tools that put our customers in a stronger position to succeed. The opportunity in front of us is enormous, and I’m excited about where we’re headed next.”

 For more information: www.globalshopsolutions.com