[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"article-ozonetels-cx-platform-wins-at-aegis-graham-bell-awards":3,"$fjnKX72BiLw-CiZZ5MQCs0a0C_bANyAZUVd6PqPzBgJg":30,"$f-j9YGNBwRSSL7SH4JzUpRZrBt_Eb-enBkRymgC2HvJg":168,"$fzgh9HMZBeog6YYmi6_wf9F1_8E0448vNEX9r4SOC_2g":209,"$fx0Dz-WUAXgaGJDFKp5JoFihuourpw4oC0uNO6EDK9Y8":215,"$fBs-3dKXserit54u6K6tjeid5TCkHQqDr9_Bj5KlRb7I":247},{"data":4},{"id":5,"title":6,"slug":7,"excerpt":8,"content":9,"imageUrl":10,"socialImageUrl":11,"publishedAt":12,"author":13,"category":14,"likes":15,"summary":16,"captionLinkedin":17,"captionTwitter":18,"captionInstagram":19,"seo":20,"prevPost":22,"nextPost":26},858,"Ozonetel’s CX Platform Wins at Aegis Graham Bell Awards","ozonetels-cx-platform-wins-at-aegis-graham-bell-awards","Ozonetel wins Innovation in Enterprise Solution at the 14th Aegis Graham Bell Awards for its AI-first, unified CX platform.","\u003Cp>\u003Cimg style=\"float: left\" src=\"https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FApril2024\u002FAtul Sharma, Co-Founder, CEO, Ozonetel.jpg\" alt=\"\" width=\"227\" height=\"227\" \u002F>Ozonetel Communications Inc, a market leader providing a unified customer experience (CX) platform, has received top honors at the 14th Aegis Graham Bell Awards (AGBA) in the category of Innovation in Enterprise Solution. AGBA is one of the largest innovation award programs supported by the Ministry of Electronics and Information Technology (MeitY), Government of India.\u003C\u002Fp>\r\n\u003Cp>Today’s enterprises face several core challenges in customer experience (CX). These include fragmented solutions that lead to disconnected customer journeys, complex license management, reliance on third-party data for AI implementation, system interoperability issues hindering automation, and isolated customer data resulting in a disconnected customer experience. Addressing these challenges, Ozonetel envisioned a unified approach to the customer experience across multiple touchpoints within an enterprise. Their AI-first, unified platform brings together the capabilities of a contact center, communication APIs, customer engagement, and workforce management. It leverages a strong, open API architecture to offer seamless connection with various enterprise applications and easy integration with voice, chat, and other digital channels to power customer interactions.\u003C\u002Fp>\r\n\u003Cp>Ozonetel’s platform is built on five key pillars: omnichannel capabilities, low-code tools, actionable insights and analytics, AI & National Language Processing (NLP) for enhanced automation, and secure access to customer data across departments within an enterprise. Enterprises benefit from business insights and real-time intelligence derived from millions of customer interactions and identifying opportunities for potential business growth. Today, with its unified approach to CX, the company has carved out a niche for itself within the enterprise space. Many of its enterprise customers have leveraged its platform to successfully transform their CX, leading them to win prestigious awards and industry recognition.  They have also been recognized by G2, the largest peer-to-peer software review site, as a global leader in multiple customer experience categories.\u003C\u002Fp>\r\n\u003Cp>Delighted and honored by this recognition, as it validates the value and business impact that the company delivers to leading enterprises globally, Atul Sharma, Co-founder and CEO, Ozonetel, commented, “It reinforces Ozonetel’s commitment to innovation and redefining the CX landscape for global enterprises—keeping enterprises at the forefront of technological innovation, helping them humanize customer experience, hyperscale customer engagement, and drive business growth.”\u003C\u002Fp>\r\n\r\n\u003Cp>For more information: \u003Cstrong >www.ozonetel.com\u003C\u002Fstrong>\u003C\u002Fp>","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FApril2024\u002FF0WfzYzYt1XokBTuDhlb.jpg","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fsocial\u002Fhorizontal\u002Fposts\u002FApril2024\u002FF0WfzYzYt1XokBTuDhlb.jpg","2024-04-03T01:15:21+05:30","MWM Desk","News",0,"Ozonetel received top honors for Innovation in Enterprise Solution at the 14th Aegis Graham Bell Awards.\nThe platform solves fragmented CX issues by unifying contact centers, APIs, and workforce management into one AI-first system.\nEnterprises use Ozonetel's open API architecture to achieve seamless automation and actionable customer insights.","Big win for Ozonetel! We are thrilled to share that Ozonetel Communications Inc has been honored with the Innovation in Enterprise Solution award at the 14th Aegis Graham Bell Awards. This recognition, supported by the Ministry of Electronics and Information Technology, highlights Ozonetel's commitment to transforming the CX landscape through its unified, AI-first platform. By addressing fragmented customer journeys and leveraging deep integration, Ozonetel is helping global enterprises humanize interactions and drive scalable growth. A huge congratulations to the entire team on this milestone as they continue to set new benchmarks in the tech industry. It is inspiring to see innovation that empowers businesses to deliver smarter, more connected experiences. #CXInnovation #Ozonetel #AegisGrahamBellAwards","Huge congratulations to Ozonetel for winning Innovation in Enterprise Solution at the 14th Aegis Graham Bell Awards! Their AI-first, unified platform is truly redefining the future of customer experience. #CX #TechInnovation","Big news in the tech world! 🏆 Ozonetel just took home the 'Innovation in Enterprise Solution' award at the prestigious 14th Aegis Graham Bell Awards! \n\nIn a world where customer journeys are often disconnected, Ozonetel is stepping up with an AI-first platform that unifies contact centers, APIs, and data. It’s all about helping enterprises humanize their approach and scale their growth. We love seeing companies bridge the gap between complex tech and real human connection. Cheers to the team for this well-deserved recognition! 🚀✨\n\n#Ozonetel #CX #CustomerExperience #TechAwards #Innovation #EnterpriseTech #DigitalTransformation",{"title":6,"description":8,"keywords":21},"ozonetel, customer experience, aegis graham bell awards, enterprise solutions, ai cx platform, omnichannel, contact center software, business automation, digital transformation, customer engagement",{"title":23,"slug":24,"imageUrl":25},"HANNOVER MESSE Facilitates International Trade and Investment Discussions","hannover-messe-facilitates-international-trade-and-investment-discussions","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FApril2024\u002FUQRCvdMY0s523A7o4FL3.jpg",{"title":27,"slug":28,"imageUrl":29},"Chamberlain Group Debuts Pune Innovation Center for Smart Access Solutions","chamberlain-group-debuts-pune-innovation-center-for-smart-access-solutions","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FApril2024\u002Ff3yL9swwgOe02VjB2JTi.JPG",{"data":31,"links":105,"meta":110},[32,38,45,51,57,63,69,75,81,87,93,99],{"title":33,"slug":34,"excerpt":35,"imageUrl":36,"publishedAt":37,"author":13,"category":14},"Jungheinrich’s PowerCube Meets Growing Demand for Faster, More Efficient Logistics","jungheinrichs-powercube-meets-growing-demand-for-faster-more-efficient-logistics","Discover how Jungheinrich's PowerCube, powered by HMS Networks, is revolutionizing warehouse automation with high-density storage and reliable wireless connectivity.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fjungheinrichs-powercube-meets-growing-demand-for-faster-more-efficient-logistics-Twzw63.jpg","2026-06-13T12:15:52+05:30",{"title":39,"slug":40,"excerpt":41,"imageUrl":42,"publishedAt":43,"author":44,"category":14},"Metaphase Lighting Technologies Redefines Machine Vision Lighting Control with the Modular, DIN Rail-Mountable, Zeto Controller Family","metaphase-lighting-technologies-redefines-machine-vision-lighting-control-with-the-modular-din-rail-mountable-zeto-controller-family-1","Metaphase Lighting introduces the Zeto Controller, a modular DIN rail system revolutionizing machine vision lighting control for unparalleled flexibility.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fmetaphase-lighting-technologies-redefines-machine-vision-lighting-control-with-the-modular-din-rail-mountable-zeto-controller-family-fjE4BK.jpeg","2026-06-13T11:55:02+05:30","Vamsi Krishna V",{"title":46,"slug":47,"excerpt":48,"imageUrl":49,"publishedAt":50,"author":13,"category":14},"ADNOC Rolls Out Industry-First AI Robot for Autonomous Plant Inspections","adnoc-rolls-out-industry-first-ai-robot-for-autonomous-plant-inspections","ADNOC deploys industry-first autonomous robots at its Taweelah plant, revolutionizing industrial safety and operational efficiency.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fadnoc-rolls-out-industry-first-ai-robot-for-autonomous-plant-inspections-FDUDzG.jpg","2026-06-13T11:21:45+05:30",{"title":52,"slug":53,"excerpt":54,"imageUrl":55,"publishedAt":56,"author":13,"category":14},"NXP’s Latest Single-Chip Radar Solution Brings On-Sensor L2\u002FL2+ Adas Processing to Mainstream Vehicle Platforms ","nxps-latest-single-chip-radar-solution-brings-on-sensor-l2l2-adas-processing-to-mainstream-vehicle-platforms","NXP's new SAF8444 single-chip radar brings L2\u002FL2+ ADAS to mainstream vehicles, boosting safety and lowering costs.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fnxps-latest-single-chip-radar-solution-brings-on-sensor-l2l2-adas-processing-to-mainstream-vehicle-platforms-JjYp4q.jpg","2026-06-13T10:44:51+05:30",{"title":58,"slug":59,"excerpt":60,"imageUrl":61,"publishedAt":62,"author":13,"category":14},"High Bandwidth Flash: A New Memory for AI Data Centers and Edge Computing","high-bandwidth-flash-a-new-memory-for-ai-data-centers-and-edge-computing-1","Discover how High Bandwidth Flash (HBF) is set to disrupt AI data centers by overcoming DRAM limitations to better support massive AI inference workloads.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fhigh-bandwidth-flash-a-new-memory-for-ai-data-centers-and-edge-computing-lLYZOz.jpg","2026-06-13T09:42:23+05:30",{"title":64,"slug":65,"excerpt":66,"imageUrl":67,"publishedAt":68,"author":13,"category":14},"Honeywell Introduces Experion Cognition to Deliver Autonomous Control Room Operations for Borouge International","honeywell-introduces-experion-cognition-to-deliver-autonomous-control-room-operations-for-borouge-international","Honeywell's Experion Cognition platform is revolutionizing control rooms with AI for autonomous operations, enhancing safety and efficiency.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fhoneywell-introduces-experion-cognition-to-deliver-autonomous-control-room-operations-for-borouge-international-5hP3mb.jpg","2026-06-11T18:25:19+05:30",{"title":70,"slug":71,"excerpt":72,"imageUrl":73,"publishedAt":74,"author":13,"category":14},"Hindustan Zinc Expands Zinc Park Ecosystem Through Sulfozyme Agro Partnership","hindustan-zinc-expands-zinc-park-ecosystem-through-sulfozyme-agro-partnership","Hindustan Zinc partners with Sulfozyme Agro to drive innovation at its Rajasthan Zinc Industrial Park, boosting the MSME downstream sector.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fhindustan-zinc-expands-zinc-park-ecosystem-through-sulfozyme-agro-partnership-AxM8xL.jpg","2026-06-11T18:00:19+05:30",{"title":76,"slug":77,"excerpt":78,"imageUrl":79,"publishedAt":80,"author":13,"category":14},"Deloitte India and SAP Launch an AI-led Delivery Center in Bengaluru to Accelerate Enterprise Transformation","deloitte-india-and-sap-launch-an-ai-led-delivery-center-in-bengaluru-to-accelerate-enterprise-transformation","Deloitte and SAP launch a new AI-led delivery center in Bengaluru, designed to accelerate enterprise cloud adoption and innovation.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fdeloitte-india-and-sap-launch-an-ai-led-delivery-center-in-bengaluru-to-accelerate-enterprise-transformation-KPHJaQ.jpg","2026-06-11T17:49:14+05:30",{"title":82,"slug":83,"excerpt":84,"imageUrl":85,"publishedAt":86,"author":13,"category":14},"Schneider Electric and Allied Engineers Join Hands to Advance Intelligent and Sustainable Power Distribution Infrastructure","schneider-electric-and-allied-engineers-join-hands-to-advance-intelligent-and-sustainable-power-distribution-infrastructure","Discover how Schneider Electric and Allied Engineers are transforming power distribution in India with sustainable, digital infrastructure solutions.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fschneider-electric-and-allied-engineers-join-hands-to-advance-intelligent-and-sustainable-power-distribution-infrastructure-LuvKZk.jpg","2026-06-11T15:58:45+05:30",{"title":88,"slug":89,"excerpt":90,"imageUrl":91,"publishedAt":92,"author":13,"category":14},"BIO-UV Group Supports Pioneering EU Initiative for Urban Wastewater Reuse","bio-uv-group-supports-pioneering-eu-initiative-for-urban-wastewater-reuse","BIO-UV Group joins the EU’s LIFE ReWa initiative to pioneer mobile water recycling in Montpellier, turning wastewater into a vital urban resource.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fbio-uv-group-supports-pioneering-eu-initiative-for-urban-wastewater-reuse-tvD39k.jpg","2026-06-10T23:39:32+05:30",{"title":94,"slug":95,"excerpt":96,"imageUrl":97,"publishedAt":98,"author":13,"category":14},"Freyr Energy Enables Sustainable Energy Transition for Marathwada FPO","freyr-energy-enables-sustainable-energy-transition-for-marathwada-fpo","Discover how Freyr Energy is empowering Marathwada’s farmers by integrating rooftop solar, reducing costs, and boosting productivity.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Ffreyr-energy-enables-sustainable-energy-transition-for-marathwada-fpo-5dlgUb.jfif","2026-06-10T23:31:27+05:30",{"title":100,"slug":101,"excerpt":102,"imageUrl":103,"publishedAt":104,"author":13,"category":14},"Evonith Steel Acquires 85 MW Power Plant in Maharashtra","evonith-steel-acquires-85-mw-power-plant-in-maharashtra","Evonith Steel completes the INR 232 Cr acquisition of an 85 MW power plant in Wardha. Discover how this strategic move drives growth.","https:\u002F\u002Fmedia.magicwandmedia.in\u002Fposts\u002FJune2026\u002Fnews\u002Fevonith-steel-acquires-85-mw-power-plant-in-maharashtra-nwBF5A.jpeg","2026-06-10T04:22:56+05:30",{"first":106,"last":107,"prev":108,"next":109},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=1","https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=121",null,"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=2",{"current_page":111,"from":111,"last_page":112,"links":113,"path":165,"per_page":166,"to":166,"total":167},1,121,[114,117,120,123,127,131,135,139,143,147,151,155,157,161,163],{"url":108,"label":115,"page":108,"active":116},"« Previous",false,{"url":106,"label":118,"page":111,"active":119},"1",true,{"url":109,"label":121,"page":122,"active":116},"2",2,{"url":124,"label":125,"page":126,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=3","3",3,{"url":128,"label":129,"page":130,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=4","4",4,{"url":132,"label":133,"page":134,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=5","5",5,{"url":136,"label":137,"page":138,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=6","6",6,{"url":140,"label":141,"page":142,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=7","7",7,{"url":144,"label":145,"page":146,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=8","8",8,{"url":148,"label":149,"page":150,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=9","9",9,{"url":152,"label":153,"page":154,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=10","10",10,{"url":108,"label":156,"active":116},"...",{"url":158,"label":159,"page":160,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews?page=120","120",120,{"url":107,"label":162,"page":112,"active":116},"121",{"url":109,"label":164,"page":122,"active":116},"Next »","https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fnews",12,1444,{"data":169,"links":174,"meta":178},[170],{"title":171,"youtubeUrl":172,"createdAt":173},"How Sinar Sheetmetal Solutions Pvt. Ltd.'s #Precision Wins the Hearts of #IndianIndustries","https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=R933u-5_9BE","2026-06-10T12:33:17+05:30",{"first":175,"last":176,"prev":108,"next":177},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=1","https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=998","https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=2",{"current_page":111,"from":111,"last_page":179,"links":180,"path":208,"per_page":111,"to":111,"total":179},998,[181,182,183,184,186,188,190,192,194,196,198,200,201,205,207],{"url":108,"label":115,"page":108,"active":116},{"url":175,"label":118,"page":111,"active":119},{"url":177,"label":121,"page":122,"active":116},{"url":185,"label":125,"page":126,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=3",{"url":187,"label":129,"page":130,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=4",{"url":189,"label":133,"page":134,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=5",{"url":191,"label":137,"page":138,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=6",{"url":193,"label":141,"page":142,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=7",{"url":195,"label":145,"page":146,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=8",{"url":197,"label":149,"page":150,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=9",{"url":199,"label":153,"page":154,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=10",{"url":108,"label":156,"active":116},{"url":202,"label":203,"page":204,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos?page=997","997",997,{"url":176,"label":206,"page":179,"active":116},"998",{"url":177,"label":164,"page":122,"active":116},"https:\u002F\u002Fdata.magicwandmedia.in\u002Fapi\u002Fvideos",{"id":108,"src":210,"path":211,"track_path":108,"alt":212,"raw":213,"ts":214},"\u002Fimages\u002Fassets\u002Ftop_feature.jpg","\u002Fcontact-us","Advertise Here","",1781361827,{"data":216,"links":229,"meta":230},[217,218,219,220,221,222,223,224,225,226,227,228],{"title":33,"slug":34,"excerpt":35,"imageUrl":36,"publishedAt":37,"author":13,"category":14},{"title":39,"slug":40,"excerpt":41,"imageUrl":42,"publishedAt":43,"author":44,"category":14},{"title":46,"slug":47,"excerpt":48,"imageUrl":49,"publishedAt":50,"author":13,"category":14},{"title":52,"slug":53,"excerpt":54,"imageUrl":55,"publishedAt":56,"author":13,"category":14},{"title":58,"slug":59,"excerpt":60,"imageUrl":61,"publishedAt":62,"author":13,"category":14},{"title":64,"slug":65,"excerpt":66,"imageUrl":67,"publishedAt":68,"author":13,"category":14},{"title":70,"slug":71,"excerpt":72,"imageUrl":73,"publishedAt":74,"author":13,"category":14},{"title":76,"slug":77,"excerpt":78,"imageUrl":79,"publishedAt":80,"author":13,"category":14},{"title":82,"slug":83,"excerpt":84,"imageUrl":85,"publishedAt":86,"author":13,"category":14},{"title":88,"slug":89,"excerpt":90,"imageUrl":91,"publishedAt":92,"author":13,"category":14},{"title":94,"slug":95,"excerpt":96,"imageUrl":97,"publishedAt":98,"author":13,"category":14},{"title":100,"slug":101,"excerpt":102,"imageUrl":103,"publishedAt":104,"author":13,"category":14},{"first":106,"last":107,"prev":108,"next":109},{"current_page":111,"from":111,"last_page":112,"links":231,"path":165,"per_page":166,"to":166,"total":167},[232,233,234,235,236,237,238,239,240,241,242,243,244,245,246],{"url":108,"label":115,"page":108,"active":116},{"url":106,"label":118,"page":111,"active":119},{"url":109,"label":121,"page":122,"active":116},{"url":124,"label":125,"page":126,"active":116},{"url":128,"label":129,"page":130,"active":116},{"url":132,"label":133,"page":134,"active":116},{"url":136,"label":137,"page":138,"active":116},{"url":140,"label":141,"page":142,"active":116},{"url":144,"label":145,"page":146,"active":116},{"url":148,"label":149,"page":150,"active":116},{"url":152,"label":153,"page":154,"active":116},{"url":108,"label":156,"active":116},{"url":158,"label":159,"page":160,"active":116},{"url":107,"label":162,"page":112,"active":116},{"url":109,"label":164,"page":122,"active":116},{"id":108,"src":248,"path":211,"track_path":108,"alt":212,"raw":213,"ts":214},"\u002Fimages\u002Fassets\u002Fside_top.jpg"]